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Every step of the process Colleen was there to guide us through to the purchase of our new home!
Although I knew a lot about Real Estate Colleen had always a different perspective and a way of talking that made me learn even more. She knows great professionals in the business and is very responsive. Thank you so much for helping us
She was available by text, phone and email, as well as in person when needed.
I reached out to Colleen that evening and we set up an appointment to meet the next day. Colleen was confident, knowledgeable and didn’t pressure us to sell. In fact, she offered to help us rent our home if that’s what we decided. Most importantly, the reason we chose Colleen was because we had a strong feeling that she would work hard for us. I am happy to share that we made the right decision hiring Colleen. She is an extremely hard worker and quite honestly exceeded our expectations. Our family moved out a few weeks later, leaving Colleen to assist us with several last minute projects before our home went on the market. From monitoring the flooring crews, electricians and cleaners, to painting our front door, and personally staging our home. It looked absolutely incredible! Through the entire process, she always made herself available to answer any questions we had, and gave us daily updates on showings. She helped us sell our home quickly and we would recommended her 100% to all our friends and family!
This included guidance in preparing the house for showing. Her knowledge of resources available to handle property inspection issues, and volunteer service organization that would make use of surplus household items simplified those details in the selling process. She was only a phone call away when needed, with a prompt follow up. This attention to detail continued after the sale and closing activities through to moving-out day.
Very knowledgeable, friendly, efficient and quick to respond back to inquiry. Can not say enough good things about her. Would recommend her to anyone. We are first home buyers and she walked us through the whole process while making us feel at ease the whole time. Excellent realtor!
She was a tireless advocate for us and also helped make the search for our new home fun for the whole family by including our children in the process!
She guided us through different avenues of financing and helped us find a home that fit our income and our needs that we couldn’t he happier with. I would highly recommend her to anyone in need of a friendly, attentive, and industrious realtor!
She carefully listened to our needs and wants and immediately went to work. Although we had been looking for a new place ourselves for several months, Colleen brought her full complement of resources and rather quickly found us a new home. She then helped us sell our two places. She went above and beyond with our listings, which showed with the potential buyer interest and very quick sales. My place sold during the Covid-19 crisis in just 3 days thanks to Colleen's market awareness and overall real estate knowledge. I couldn't be happier with how Colleen helped us, and I highly recommend her to help you find your new home.
She is exceptional at what she does. She is devoted to her clients and goes above and beyond in all aspects. I feel so fortunate to have had such an amazing realtor (for my sale). She is absolutely the best!!!!
We were always full of questions and she was always full of answers. Very low pressure, her honesty made us more comfortable in a stressful market. She was always on time and available with prompt responses. Highly recommended!
Always available and very responsive to messages and emails. Was able to get me up to speed and into a house for a walk through within 72 hours of contact. This was my first time going through the process and she made it incredibly easy!
She knows the market, but more importantly, she knows how to work with people. I would recommend her to others (and already have!).
She was very responsive to requests and was quick to take care of any concerns about the property. I really felt like she fought for me to have the best outcome. I have been recommending her to friends and family and would do so for whoever is reading this.
I wanted to be near the lake in Canandaigua which I quickly discovered was beyond my means. I almost gave up and reverted to buying in Rochester where I lived at the time but she found a perfectly sized home for me with lake access, that not only is adorable but affordable for me. Colleen knew I wasn't a huge fan of basements or attics and somehow found me a bungalow with neither, but plenty of storage in the 2 sheds. Bonus, it has a hot tub. Colleen is thorough, smart, hard working and adapts her schedule to your needs at a moment's notice. She is persistent and encouraging throughout the (naturally) stressful process of selecting and purchasing a home. I highly recommend Colleen to anyone looking for the perfect home!
She is extremely knowledgeable about the Rochester area and did a wonderful job guiding us through the process of making an offer on a home in a very popular neighborhood. Thanks to Colleen and her wise counsel, we secured our dream home after bidding against three other buyers. Colleen is also a lot of fun. We enjoyed the time we spent with her.
She was enthusiastic, hard working and made the process so much easier for us. She gets an A+ for communication skills. She always returned my texts and calls promptly and had answers to my many questions. Her caring personality is a great asset to her profession. She was a pleasure to work with!
She was timely and responsive and was really creative in helping "get the deal done!" There were all sort of hoops that had to be negotiated between sellers, selling agent and the bank, and Colleen navigated them all, while keeping me informed of what was happening when - which was truly refreshing and helped make a stressful, uncertain process feel much more controlled. I would definitely recommend Colleen for her knowledge, communication, wok ethic and kindness. It was a pleasure, and a blessing, to work with her.
Colleen was patient and helped guide us into finding a house that best suited what we wanted. Not only that, but she was able to negotiate and convince the sellers to accept our offer in a competitive neighborhood. She was wonderful in explaining some jargon and the process of buying a house. Colleen also made sure our communication needs are met by texting, e-mailing, or writing via paper and pen - as well as accommodating to our busy schedule! In addition, having a realtor starting tours with a smile and a cheerful personality is a bonus! Thanks Colleen!
She has a very patient attitude ensuring me I would find the home that was right for me and my family. Everyone Colleen connected me with was efficient and right for the task of helping me purchase my new home. I would recommend Colleen and Empire Realty to anyone looking to purchase real-estate property!
As long as Colleen is in real estate she will be my agent. She is very competent and knowledgeable and most of all honest and has a network of people to make buying a house a pleasurable experience.
With the added layers of COVID-19 protocols necessary in the real estate industry today, Colleen embraced all regulations, and worked with us initially over Facetime to take a tour of our home. Colleen was always responsive in a very timely manner, offered great suggestions for the listing and staging of our home, and went above and beyond during the showing of our home, and offered guidance and insight when talking through our MULTIPLE offers! We would highly recommend Colleen for any of your real estate needs. Thank you, Colleen, for making the selling of our home enjoyable and stress-free!
She helped walk us through the home buying process and was always eager to answer any questions we had. I would absolutely recommend her to anyone looking to buy or sell a home.
She is smart and very accommodating! It was our first home buying experience and she taught us so much and found us the perfect first home!
The current market in the area is tricky to navigate and Colleen went above and beyond to help us. She was always available to answer our questions and made it clear to us that we mattered to her. She did a great job staging our home and provided recommendations when we needed specific home improvements completed. We would happily recommended Colleen.
Colleen is very professional and personable at the same time. She is sensitive to the needs and details of the individual and the property. She provided an honest and realistic assessment of my property and presented it with written description and pictures that would make me want to buy it again! The nicest thing I could say about Colleen is that I would without hesitation, recommend her to a friend, which I have already done and would gladly do again. Working with Colleen has to be the best real estate experience that I have had!
I would highly recommend using Colleen as and agent, and plan to do so myself in the future.
She helped me sell, and she is exceptional at what she does. She is devoted to her clients and goes above and beyond in all aspects. I feel so fortunate to have had such an amazing realtor she is absolutely the best!!!!
!! She was always available to answer any questions that I had throughout the process, no matter what time of day! She was quick to schedule showings for listings that I was interested in, I was the first to see many new listings due to her efficiency! I highly recommended Colleen to anyone that is looking for a realtor!
Especially for us, being out of town, Colleen previewed dozens of homes for us and helped us secure our house in a very hot Rochester area market. We highly recommend Colleen Snyder!